How do I change my contact email in my personal cabinet?

The ability to directly change the email in the personal cabinet is disabled for security reasons. But if your email address has changed, you can simply add a user with a new address. You canadd a user in your personal cabinet under Tools – Add User. Enter a new email, name, a new password for…

How to improve Joomla security?

Recently, a lot of hacks and attacks on Joomla CMS. In this regard, we decided to give some advice to our customers. Most break-ins occur for several reasons. 1) Outdated version of Joomla. Check the Joomla version in the admin panel and compare it with the latest version. You can check the latest version on…

What control panels do you use?

Customers often ask what control panels we use and how they differ, we answer: 1) Directadmin – located at the address like vash-site.com:2222 (where vash-site.com is the address of your site) This control panel is available to all customers who have ordered hosting or reselling services in Ukraine. 2) Billing panel – located at https://my.tuthost.ua…

How to choose a password

Password is the most important part of your personal data protection on our site. The main requirements for the password: only you must know it and it must be difficult for intruders to guess. Do not use your name, last name, passport or phone number, etc. as a password. Do not use simple passwords like…

Why TutHost.ua?

We provide all-inclusive hosting, that is, we do not limit our customers in anything except disk space. We provide hosting at fairly low prices, but it is not reflected in the quality of services provided. We have powerful servers installed in major data centers, which ensures fast and stable operation of our clients’ websites.

What is traffic?

Traffic is the volume of incoming and outgoing information between the server and users.

What is hosting ?

Hosting is hosting and storing a client’s website on the provider’s server. The client gets a domain name (for example domen.com), the disk space on the server to place the site, as well as the ability to use server resources for the normal functioning of the site (MySQL, PHP, PERL, SSI, etc.). What is hosting:…

What is LiveChat ?

LiveChat – a variant of a widespread form of user support in the West, which almost completely displaced their support via icq. As a rule, livechat refers to the installed chat program for communicating with support operators, the presence or absence of the operator can be seen by the status of a special icon on…

What is a domain ?

A domain or domain name is an easy-to-remember website address that replaces a complex numeric IP address. The most common are second (domen.com) and third (name.com.ua) level domains. What does “domain” mean? Today every Internet user, be it a large corporation or an individual, has a great opportunity not only to announce its existence to…

How to effectively communicate with the support team?

To use support effectively, you need to remember a few things: For financial questions – there is a finance department at http://support.tuthost.com or email billing <doggy> tuthost.com For technical questions – there is a support department – at http://support.tuthost.com or email support <doggy> tuthost.com It doesn’t matter how to write a request by email or…