This can happen in the following situations:

  1. You have changed the domain name of the site. You can’t do that. You must first add a new domain, and then save a backup copy of the site on the old domain and restore to the new one.
  2. You accidentally clicked the “Reset” or “Change Template” button. Check whether manual or automatic backups are enabled. Hover over the publication icon and you will see “Backup/Restore”.
  3. You closed the website builder without clicking the “Save Draft” button after creating the site.

Always save the site before closing a browser tab. We also advise you to make regular site backups.

 Site Builder
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