This can happen in the following situations:
- You have changed the domain name of the site. You can’t do that. You must first add a new domain, and then save a backup copy of the site on the old domain and restore to the new one.
- You accidentally clicked the “Reset” or “Change Template” button. Check whether manual or automatic backups are enabled. Hover over the publication icon and you will see “Backup/Restore”.
- You closed the website builder without clicking the “Save Draft” button after creating the site.
Always save the site before closing a browser tab. We also advise you to make regular site backups.