LiveChat – a variant of a widespread form of user support in the West, which almost completely displaced their support via icq. As a rule, livechat refers to the installed chat program for communicating with support operators, the presence or absence of the operator can be seen by the status of a special icon on the site.<\/p>\n
Benefits to the customer:
\n– no need to install the icq client software
\n– based on this, it is possible to communicate from any computer
\n– The entire conversation log can be printed out or emailed to yourself
\n– ICQ service may not work for some reason, for example – protocol updates, etc.
\n– Many administrators ban ICQ.
\n– It is impossible to control the work of operators via ICQ.<\/p>\n
Our system records all conversations. Rest assured – we will monitor the quality of our operators!<\/p>\n","protected":false},"excerpt":{"rendered":"
LiveChat – a variant of a widespread form of user support in the West, which almost completely displaced their support via icq. As a rule, livechat refers to the installed chat program for communicating with support operators, the presence or absence of the operator can be seen by the status of a special icon on…<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","ghostkit_customizer_options":"","ghostkit_custom_css":"","ghostkit_custom_js_head":"","ghostkit_custom_js_foot":"","ghostkit_typography":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"ht-kb-category":[10702],"ht-kb-tag":[],"class_list":["post-36849","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-general-questions"],"taxonomy_info":{"ht_kb_category":[{"value":10702,"label":"General Questions"}]},"featured_image_src_large":[],"author_info":{"display_name":"\u041e\u043b\u0435\u0433 \u041f\u043e\u043a\u043e\u0442\u0438\u043b\u043e","author_link":"https:\/\/tuthost.ua\/en\/author\/oleg-tuthost-com\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/tuthost.ua\/en\/wp-json\/wp\/v2\/ht-kb\/36849","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tuthost.ua\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/tuthost.ua\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/tuthost.ua\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/tuthost.ua\/en\/wp-json\/wp\/v2\/comments?post=36849"}],"version-history":[{"count":1,"href":"https:\/\/tuthost.ua\/en\/wp-json\/wp\/v2\/ht-kb\/36849\/revisions"}],"predecessor-version":[{"id":52408,"href":"https:\/\/tuthost.ua\/en\/wp-json\/wp\/v2\/ht-kb\/36849\/revisions\/52408"}],"wp:attachment":[{"href":"https:\/\/tuthost.ua\/en\/wp-json\/wp\/v2\/media?parent=36849"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/tuthost.ua\/en\/wp-json\/wp\/v2\/ht-kb-category?post=36849"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/tuthost.ua\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=36849"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}